Showing posts with label interviews. Show all posts
Showing posts with label interviews. Show all posts

Sunday, August 9, 2020

Conflict Resolution


Management is a lot of conflict resolution. Here is a framework to think about all possible kinds of conflicts that this job might entail
  1. Conflict with your manager
  2. Conflict with your manager's manager
  3. Conflict with your PM
  4. Conflict with your collaboration partner/stakeholder
  5. Conflict with a peer team's manager
  6. Conflict with your Tech Lead
  7. Conflict some engineer on your team had with
    1. Their Tech Lead
    2. Another engineer on the team
    3. PM
  8. Conflict regarding technical decision

Friday, February 28, 2020

Engineering Manager Interview Question - What would be your biggest challenge while onboarding if you join the team ?

This is one of my favorite questions that I use while hiring Engineering Managers. How would your rampup look like and what can go wrong/what would be your biggest challenges?

The reason this question is interesting is because it gives me insight about how well this candidate understands about the team and the role. It gives me a signal on engagement and how invested they have been in the process. It also gives me insight into how effective our interview process has been in terms of explaining our role, opportunity and challenges.

From the interviewee manager's perspective, it also gives them an opportunity in terms of showcasing how seasoned they are on all the manager dimensions : people, project, product, process. At the director level, I also look for signal regarding cross-org collaboration and setting right team structure.

A key quality of a good leader is to anticipate problems(in all the above dimensions) before they arise and to evaluate all possible options on an ongoing basis. While ramping up on a new team, it is very important for managers to absorb as much information as possible from team, partner teams, PMs and all other cross functional POCS. Even though it may be prudent to hold onto judgement quickly, it is important to detect and diagnose pain points effectively and analyse.

Based on my experiences hiring and onboarding managers and from my friends/colleagues who have onboarded as managers in the past, I have developed a thick skin. Gray hair has taught me to believe in Murphy's law - "Anything that can go wrong will go wrong" , especially in every dynamic and fast growing workplaces.

I will cover each of the manager dimensions in more detail in future posts. In the mean time,  if you have interesting manager rampup stories, would love to hear from you in comments below. 


Pro tip : for EMs interviewing for new roles, this is a great question to flip around and ask the hiring manager. With an element of surprise, this question can be a great tool to get some insights about the team. 

Sunday, February 16, 2020

Good manager interview question : what are things that you think could go wrong that you would find out if you were to join the team ?

Question


What are things that you think could go wrong that you would find out if you
were to join the team ?

This is a question I often ask while interviewing managers. I like it because it is open ended. Often times tenure as manager is treated as a proxy for gaining management skills. The regular hypothesis is that you become better as a manager with years. I believe this is only a part of it. What also matters is what you put in those years. This question helps to dissect that. There is no one good answer for this question, but gives the interviewee an opportunity to showcase how seasoned they are as managers.


Premise of the question


A perfectly good team may end up in a state of dysfunction if not invested properly. Given that we are hiring for a manager for this team, it means we have underinvested/invested slower than needed in the past or there is a regime shift(past manager leaving), which means there will probably be things that are broken/need to be built and need love.

Framework


There are various answers mostly structured around projects, people, product, customers, technology, culture, prioritization, scale, reliability, operational efficiency, strategy. All these factors could be changing too fast/too slow than normal which is typical in hypergrowth tech companies that would stretch the team beyond the comfort zone. If overdone on any of the axis, it could tip the team into a state of disfunction. Also answers will vary based on the managers past experience on product, infra, platform, ML, etc


Signals from the interview

  • A sign of a good manager is someone who can take a chaotic state and turn it to a stable state. This also gives the interviewee an opportunity to show me how good are they in their ability to identify patterns of dysfunction in a team and how much change they have dealt with in the past. 
  • A key quality of successful managers is anticipation. Assuming that they have already engaged in the hiring process with recruiter, hiring manager, product manager, etc, it also tells me how engaged they have been in the process and how much they have realistically thought about the position. 

Followup question

Given the landscape what will be your strategy to fix some of these.

Always be closing


Finally, this also gives me an opportunity to close. In a way, they will also surface their biggest concerns
about the role from all the information they have collected about the team.
Some of this may be perception and some of it may be reality. It gives me an opportunity
to close the gap and get one step closer to closing the awesome candidate.

Sunday, March 31, 2019

Stanford GSB CEO interviews


  1. Dara Khosrowshahi, Uber
    1. I am short term impatient and long term patient. If there is an idea that takes a week or a month or if something is long term, then come to me. Don't come to me for the in between.
    2. Uber wants to be the amazon of transportation. It wants to provide the platform for all modes of transportation and no one company can provide all the modes. It will interface with multiple players. It also expects part of that to be provided by cities like bus service. 
  2. Ajay Banga, Mastercard CEO
  3. sd

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