Thursday, August 27, 2020

How to smoothen your cross functional project with multiple stakeholders

Are you involved in a cross functional project where

  • ownership is not clearly defined
  • people are dropping the ball
  • you end up working too hard or doing someone elses job because they are doing something else or dont know
  • communication is breaking
  • stakeholders are confused 
  • executive reporting is broken and that makes you look bad
  • feeling burntout
Some or all of the above are true ? Then look no further, this is the framework you need.

R = Responsible (also recommender)
Those who do the work to complete the task.
A = Accountable (also approver or final approving authority)
The one ultimately answerable for the correct and thorough completion of the deliverable or task, the one who ensures the prerequisites of the task are met and who delegates the work to those responsible.
S = Support 
Unlike consulted, who may provide input to the task, support helps complete the task.
C = Consulted (sometimes consultant or counsel)
Those whose opinions are sought, typically subject-matter experts; and with whom there is two-way communication.
I = Informed (also informee)
Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one-way communication.

You can break down every project into multiple stages and for each stage you can assign a RASCI letter to the corresponding stakeholder. 

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