Wednesday, January 6, 2021

Distribution vs Product vs Service

 When distribution is proprietary, distribution wins

Examples

  1. Netflix vs comcast
  2. Microsoft vs Slack
  3. Azure's rapid rise leveraging Microsoft's entrenched position in corporate licenses

When distribution is commoditized, best product wins. Within product, global network effects win over local network effects.

Example

  1. Chrome vs IE
  2. Uber vs Lyft - duopoly because of local network effects, no product differentiation and no distribution advantage. 

When product is commoditized, best service wins

  1. Amazon vs others
  2. Amazon is also taking the much harder route to establish value through better services and change distribution. For eg : Amazon now gets a larger share of the retail search traffic than google

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